Privacy Policy

Introduction:

Pain Explainer powered by Modern iO, a brand of Iris Group, Inc., and dba Modern Postcard, values all of our customers and understands that you care about the privacy and security of your personal information. The Privacy Principles set out below apply to Modern Postcard’s collection, storage, use and disclosure of personal information that may be collected by us when you interact with Modern Postcard, visit our Events, Website (“Site”), or deal with our sales and customer service teams.

Protecting the privacy and security of your personal information is a priority at Modern Postcard, and we do our best to ensure that your personal information is always handled in a safe and responsible manner in accordance with the following Privacy Principles:

Transparency – Modern Postcard strives to communicate clearly about your privacy and how we handle your personal information.

Security – Modern Postcard follows reasonable technical, organizational and administrative measures to protect Personal Information as best as possible in our online and offline environments.

Integrity – Modern Postcard does not sell your personal information and respects your preferences with respect to your personal information, in accordance with these Privacy Principles, as well as our Privacy Policy.

If you have any questions at all regarding our Policy, contact us at privacy@modernpostcard.com.
If you continue browsing our website, you agree to this Policy and our Terms of Use.

How We Collect and Process Your Information: 

We will only request the information we need in order to provide the highest level of service to you. On some pages of the website, you can link to 3rd party products and services, make requests, and register to receive materials. The types of personal information collected could include the following that is necessary for the delivery of our services:

• Name
• Physical Address
• Phone number
• Company Information/Profile
• Email Address
• Credit/Debit Card Information
• Industry-specific information
• Business-related information

Analytics – We use Google Analytics, as our processor to understand how users engage with our Site. Google Analytics uses cookies and similar technologies to help us analyze website usage, traffic and trends to tailor a better customer experience. You can learn how Google uses information at www.google.com/policies/privacy/partners/, and opt out by downloading the Google Analytics opt-out browser add-on, https://tools.google.com/dlpage/gaoptout.

Pixels – Pixel tags and related technologies may be used to track the behavior of Digital Services such as email recipients to measure the success of our marketing campaigns, and gather data about usage of the Digital Services and response rates.

IP Address – Your IP address is automatically assigned to your computer by your Internet Service Provider. An IP address may be identified and logged automatically in our server log files whenever a user accesses the Services, along with the time of the visit and the page(s) that were visited. Collecting IP addresses is standard practice and is done automatically by many websites, applications and other services. We use IP addresses for purposes such as calculating usage levels, diagnosing server problems and administering the Services. We may also derive your approximate location from your IP address.

How We Share Your Information:

We do not sell your data. However, there may be situations where we will need to share your data for reasons outlined below.

Legal – We will be compelled to share your data: when we believe disclosure is appropriate in connection with efforts to investigate, prevent, report or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our website terms and conditions or other agreements or policies.

Merger or Bankruptcy – We may share your data with a third party in connection with any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in association with any bankruptcy or similar proceedings).

Service Providers – We may share your data with third party contracted service providers which provide services such as IT and system administration, hosting, research and analytics, marketing, print and fulfillment partners, customer support and data enrichment.

Advertisers – We may use your data to select and deliver advertisements for you, and to measure the delivery and effectiveness of such advertisements from advertisers focused on providing relief for chronic pain.

Social Media – We may share your data with third party social networks, advertising networks and websites (which usually act as separate data controllers) so that we can market and advertise on third party platforms and websites.

Online Engagement – We may share your data with online engagement partners via our website that may include but are not limited to chat, reviews, forms, sweepstakes, or other upcoming technology and processes.

How We Use Cookies:

What Are Cookies – As is the case with most professional websites, this Site uses cookies. These are tiny files stored on your device to improve your experience while browsing. This page describes what information cookies gather, how we use them and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, however this may downgrade or ‘break’ certain elements of the Site functionality.

How We Use Cookies – Modern Postcard only uses cookies to facilitate the smooth operation and personal engagement of the website to make it more enjoyable and relevant to our customers. We use cookies for a variety of reasons detailed below. In most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this Site.

These cookies may enable us to retrieve information such as mailing addresses for further marketing and engagement, but are primarily designed for the operation of our Website and the enhancement of the user’s experience.

It is recommended that you leave on all cookies, as they may be required to perform certain functions on this Website.

Disabling Cookies – You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. By visiting the Website without disabling this function, you accept the use of these cookies.

For instructions on how to disable cookies, javascript and similar technologies, we have found these third party resources to be useful: https://www.wikihow.com/Disable-JavaScript
https://www.wikihow.com/Disable-Cookies

The Cookies We Set

Forms Related Cookies – When you submit data to a form such as those found on our contact pages or comment forms, cookies may be set to remember your user details for future correspondence.

Third Party Cookies – In some special cases we also use cookies provided by trusted third parties. The following areas detail which third party cookies you might encounter through this Site.

• This Site uses Google Analytics, which is one of the most widespread and trusted analytics solutions on the web, for helping us to understand how you use the Site and ways that we can improve your experience. These cookies may track things such as how long you spend on the Site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.
• Third party analytics are used to track and measure usage of this Site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the Site or pages you visit which helps us to understand how we can improve the Site for you.
• Because we sell products and services, it is important for us to understand statistics about how many of the visitors to our Site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

Third Party Websites / Links

As per normal in today’s connected business environment, this website contains links and affiliations with other Sites and services within the course of adding customer value and doing business. Please be aware that Modern Postcard is not responsible for the privacy practices of such other Sites.

Please note that we are not responsible for the collection, use, or disclosure policies and practices (including the data security practices) of other organizations, such as any other app developer, app provider, social media platform provider, operating system provider, or wireless service provider, including any information you disclose to those other organizations.

We encourage our Users to be aware when they leave our Site and to read the privacy statements of each and every website that collects personal data. This privacy statement applies solely to information collected by the Modern Postcard Website.

Security / How We Protect Your Information:

We use reasonable physical, electronic and procedural security measures to protect Personal Information within our organization. Authorized employees, agents, or partners of Modern Postcard will have access to Personal Information only as needed to fulfill their job requirements.

All information transmitted through Modern Postcard is encrypted using industry-standard SSL (Secure Socket Layer) technology. A secure link is available upon request. No method of storage or data transmission can be guaranteed to be 100% secure. If you have reason to believe your interaction with us is no longer secure, or if you have additional concerns, please notify us in accordance with the “Contact Us” section below.

Your Collection Rights / Opt Out:

1. Your Rights

• Right to Access – access the Personal Information held by us.
• Right to Rectification – correct any inaccurate Personal Information held by us.
• Right to Erasure– erase/remove any Personal Information held by us.
• Right to Data Portability – have Personal Information transmitted directly from one controller to another where technically feasible.
• Right to Restriction of Processing – restrict the processing of your Personal Information.
• Right to Object – to object to any processing of Personal Information relating to profiling and direct marketing services used by Modern Postcard or third parties.
• Automated Decision Making – not be subject to decisions based solely on automated processing, including profiling.

2. How to Exercise Your Rights

If you receive a marketing Email from us, you may click the “Unsubscribe” button on the bottom of that email to be removed from the list.

Alternatively, you may contact privacy@modernpostcard.com and request to be opted out of our email list.

We try to respond to all legitimate requests within a reasonable time frame and will contact you if additional information is needed. For your protection, we may need to verify your identity before verifying and implementing the requests. The timing to complete such requests cannot be guaranteed due to the complexity or number of requests received.

Data Retention Policy

We collect, store and retain Information from or about our customers, our products, and our services for as long as needed for the purpose(s) for which it was obtained and consistent with applicable law.

Children’s Policy

Modern Postcard provides print, direct mail, and associated marketing services to businesses. As such, our company and websites are not directed at children. We do not knowingly collect Personal Data from children under the age of 16. If you are a parent or guardian and believe your child has provided us with Personal Data without your consent, please contact us as described in the “Contacting Us” section below and we will take steps to delete such Personal Data from our systems and discontinue any related features or services (see “Opt-Out” below).

Cross Border Transfers

We operate and market to the United States of America and adhere only to its laws and regulations, although we occasionally service businesses who market into Canada and Mexico. This Privacy Policy is intended to cover collection of information on or via our website from residents of the United States, Canada, and Mexico.

If you are visiting our website from outside North America, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. Please be assured that we seek to take reasonable steps to ensure that your privacy is protected. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this privacy policy.

Privacy Policy Changes

We reserve the right to change this Privacy Policy from time to time. If we do, we will let you know by revising the date at the top of the policy. Any material changes will be communicated by a notice on our website for 1 week after the update. We encourage you to review the Privacy Policy whenever you access or use our Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy. By continuing to use our Services after Privacy Policy changes go into effect, you agree to be bound by the revised policy.

Contact Us

If you have any questions about this Privacy Policy or our information-handling practices, please contact us by email or postal mail as follows:

Email: privacy@modernpostcard.com

Mail to:

Modern Postcard
Attn: Privacy Policy
1675 Faraday Avenue
Carlsbad CA 92008